Privacy Policy

Effective date: August 6, 2026

This Privacy Policy explains how Frederick Biohazard Cleanup ("we," "us," or "our") collects, uses, and protects information when you visit biohazardcleanupfrederick.us or contact us for service. We understand the sensitive nature of what brings people to this site, and we treat your information accordingly.

Information We Collect

Because we operate call-only and confidentially, most information we collect comes directly from your phone call — your name, phone number, property address, and as much or as little detail about the situation as you're comfortable sharing. We do not operate a lead-capture web form.

Analytics and Cookies

This site uses analytics tools, including Google Analytics and Microsoft Clarity, which use cookies and similar technologies to understand how visitors use the site. This helps us improve navigation and content. You can disable cookies through your browser settings, though some site features may not function as intended.

How We Use Your Information

Information collected during your call is used to dispatch a crew discreetly, schedule the job, prepare a scope-based estimate, and, where you request it, document the work to support an insurance claim, an estate process, or a property manager's records.

No Sale of Data

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Information Sharing

We may share job details with an insurance adjuster, estate executor, landlord, or property manager only at your request and only to the extent needed to support that process. We do not share your information beyond what's needed to deliver the service you requested.

Data Retention

We retain information for as long as needed to provide service, maintain business records, and meet documentation requirements, and handle it with the discretion this work requires.

Your Choices

You can ask us to update or delete the contact information we hold for you by calling the number below, subject to any recordkeeping we're required to maintain.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Frederick Biohazard Cleanup
Frederick, MD — ZIP 21702
(301) 872-7286